Category Archives: Computing

ServiceNow, NVIDIA Expand Partnership

BARCELONA, Spain (Mobile World Congress), Feb 27, 2024 – ServiceNow, the leading digital workflow company making the world work better for everyone, and NVIDIA announced that they are broadening their partnership with the introduction of telco-specific generative AI solutions to elevate service experiences.

The first solution, Now Assist for Telecommunications Service Management (TSM), is built on the Now Platform and uses NVIDIA AI to boost agent productivity, speed time to resolution, and enhance customer experiences. As telcos look to reduce costs and uncover new business opportunities, they are turning to AI and automation. In a survey from IDC, 73% of global telecommunications service providers identified AI/ML investments to support operations as their top transformation priority.1

“GenAI is a game-changer for telcos looking to boost productivity, improve customer experiences, and drive cost savings with its ability to learn and improve with each use,” said Rohit Batra, general manager and vice president for telecom, media, and tech at ServiceNow. “Together, ServiceNow and NVIDIA will help telcos realize unprecedented business value and impact, fast. This is just the beginning of a large-scale transformation for the industry, and we’re excited to be at the forefront.”

“The telco industry is rapidly evolving as AI makes its mark on enterprises everywhere,” said Chris Penrose, global head of business development for telco at NVIDIA. “Our partnership with ServiceNow will help telcos leverage GenAI to tackle their unique challenges and build better, stronger, more efficient experiences.”

Many features within Now Assist are powered by ServiceNow fine-tuned large language models, as well as served using NVIDIA Triton Inference Server and customized with NVIDIA NeMo, both included with NVIDIA AI Enterprise software platform for the  development and deployment of production-grade AI applications, including generative AI. The industry-first Now Assist for TSM solution will help telcos quickly and safely harness the power of generative AI with cutting-edge innovation for business-critical use cases, including:

  • Customer Care: Telco customer service agents are expected to provide customers with accurate, fast support. GenAI-powered chat summarization and agent assist capabilities boost productivity and play a pivotal role in call deflection. GenAI can summarize case activity, work notes, and customer interactions, and guide agents with next best actions. This helps agents serve customers quickly and focus on complex queries that require personalized attention—leading to overall better customer experiences.
  • Service Assurance: GenAI provides service assurance teams, stakeholders, and customers a streamlined, accurate, and rapid understanding of incidents. Take a fiber cut, a common service assurance use case that can have problematic and financial consequences for telcos. Incident management teams face a slew of challenges when handling these incidents, dealing with technical data and the risk of misinterpretation due to specialized terminology and acronyms. GenAI can decipher technical jargon, distill complex information into clear, concise summaries to speed time to resolution, drive cost savings, and improve customer experiences.

ServiceNow and NVIDIA plan to build out additional telco-specific GenAI use cases based on the unique needs of customers. Together, the companies are working to solve the industry’s biggest challenges and drive business transformation for telcos globally.

Partnering for Responsible and Safe AI

The telco use cases are an extension of ServiceNow and NVIDIA’s partnership announced in May 2023.

Availability

Now Assist for TSM is available today.

1 IDC, 2023 Telecommunications Service Provider Transformation Plans and Strategies Survey Highlights, Doc # US49352223, May 2023

About NVIDIA

Since its founding in 1993, NVIDIA has been a pioneer in accelerated computing. The company’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined computer graphics, ignited the era of modern AI and is fueling industrial digitalization across markets. NVIDIA is now a full-stack computing infrastructure company with data-center-scale offerings that are reshaping industry.

For more information, visit www.nvidia.com.

About ServiceNow

ServiceNow makes the world work better for everyone. Their cloud‑based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile.

For more information, visit www.servicenow.com.

Kingston Digital Introduces Canvas React V60 SD Card

FOUNTAIN VALLEY, CA, Feb 27, 2024 – Kingston Digital, Inc., the flash memory affiliate of Kingston Technology Company, Inc., a world leader in memory products and technology solutions, today announced it is shipping the Canvas React Plus V60 SD memory card. The latest addition expands the Canvas React family of memory cards tailored for UHS-II photography enthusiasts. The new V60 SD card is crafted for both passionate photographers and cost-conscious budding creatives, offering speeds up to 280MB/s1 and storage capacities reaching 1TB2, transforming the way photographers capture and store their digital portfolio.

Photographers know that a camera’s performance hinges on its memory card. The Canvas React Plus V60 SD card elevates this performance, enabling photographers to capture fast-action shots and 4K Ultra HD videos smoothly, without lag or interruptions. Its standout feature is the exceptional write speed of up to 150MB/s, allowing for clear, precise captures in burst mode or continuous shooting, and ensuring superior performance for 4K video at higher frames per second (fps) than UHS-I. This eliminates the wait time for camera buffering, guaranteeing a seamless creative process and enhanced workflow efficiency.

In addition to its impressive speeds, the Canvas React Plus V60 SD card offers generous storage capacities up to 1TB. This means photographers can now carry their entire portfolio in one convenient and compact package, eliminating the need to switch memory cards frequently. Professionals can now store thousands of high-resolution images and videos, providing peace of mind and convenience while on assignments or during travel.

“Kingston offers a range of storage solutions for the everyday photographer to professional videographers, said Carissa Blegen, flash product manager, Kingston. “By introducing the Canvas React Plus V60 SD card, we’ve addressed the demands of users transitioning to UHS-II, enabling them to capture and store their work with exceptional speeds and generous storage space, all at an affordable price.”

Kingston’s Canvas React Plus V60 SD cards are available in capacities from 128GB-1TB and are backed by a lifetime warranty, free technical support and legendary Kingston reliability.

Canvas React Plus V60 SD Card Features and Specifications: 

  • Capacities2:128GB, 256GB, 512GB, 1TB
  • Standard/Class: Class 10, UHS-II, U3, V60
  • Performance1:280/100MB/s Read/Write (128GB)
    280/150MB/s Read/Write (256GB-1TB)
  • Dimensions: 24mm x 32mm x 2.1mm
  • Operating Temperature: -25°C to 85°C
  • Storage Temperature: -40°C~85°C
  • Warranty: lifetime warranty, free technical support

1 Based on internal testing performance will vary based on host device. Advertised speeds require Kingston MobileLite Plus Reader and compatible UHS-II host device. Backwards compatible with UHS-I devices.

2 Some of the listed capacity on a Flash storage device is used for formatting and other functions and thus is not available for data storage. As such, the actual available capacity for data storage is less than what is listed on the products. For more information, go to Kingston’s Flash Memory Guide. 

Canvas React Plus V60 SD Card

Part Number Capacity
SDR2V6/128GB 128GB
SDR2V6/256GB 256GB
SDR2V6/512GB 512GB
SDR2V6/1TB 1TB

About Kingston Digital, Inc.

From big data, to laptops and PCs, to IoT-based devices like smart and wearable technology, to design-in and contract manufacturing, Kingston helps deliver the solutions used to live, work and play. The world’s largest PC makers and cloud-hosting companies depend on Kingston for their manufacturing needs, and our passion fuels the technology the world uses every day. We strive beyond our products to see the bigger picture, to meet the needs of our customers and offer solutions that make a difference.

For more information, visit www.kingston.com.

ASUS ROG Announces the 2024 ROG Zephyrus G16

FREMONT, CA, Feb 26 ,2024 – ASUS Republic of Gamers (ROG) announced the 2024 ROG Zephyrus G16, the latest in an illustrious lineup of supremely powerful thin-and-light gaming laptops . The 2024 Zephyrus G16 features a premium CNC-machined aluminum chassis, a customizable Slash Lighting array, and a brand-new Platinum White colorway option along with Eclipse Grey. The new highly efficient Intel Core Ultra 9 Processor on the G16 brings forth a longer battery life, while NVIDIA 40 series graphics stand ready to push gamers and creators to new heights of performance. ROG Nebula Display finally brings G-SYNC to OLED laptop panels; the Zephyrus G16 is equipped with a stunningly color-accurate OLED display that is also G-SYNC capable for incredible gaming experiences. Ultra-efficient cooling technology, including tri-fan technology, liquid metal, and vapor chamber, on the highest spec configurations, allows the Zephyrus G16 to breathe easily despite its ultra-portable design.

Brand-new Aluminum chassis design 

The 2024 Zephyrus G16 has been completely redesigned inside and out. The device boasts an all-new and all-aluminum CNC-machined chassis for the perfect mix of weight reduction, structural rigidity, and increased chassis space. The Zephyrus G16 thickness goes as low as 0.59” while weight starts at just 4 lbs. The CNC chassis allows for an edge-to-edge keyboard design, as well as the inclusion of larger and louder speakers with superior bass response down to 100Hz. The speakers are 25% larger than the previous generation, with a 47% volume increase for more immersive audio experiences than ever before.

The Zephyrus G16 is available in a brand-new colorway, Platinum White, along with an Eclipse Gray option. The inputs have also been improved, the G16 comes with larger individual keycaps and a larger touchpad for superior typing, precision scrolling, and fluid gaming. Lastly, the 2024 Zephyrus G16 sports a brand-new LED lighting array on the lid that provides users an avenue for expressing their creativity.

The Perfect Balance of Efficiency and Performance 

The Zephyrus G16 sports a highly efficient Intel Core Ultra 9 processor 185H. The processor features built-in AI accelerators (NPU) improving power consumption in sustained AI workloads for longer battery life. The device is also equipped with NVIDIA GeForce 40 series graphics. The RTX 4070 fulfills the needs of mainstream users, while both RTX 4080 and 4090 graphics bring forth incredible performance in all the latest games and creative applications with their extra VRAM and CUDA cores. With dedicated AI support for tools like Omniverse and Stable diffusion, users can skip long queues in the cloud and generate images locally in just a few seconds. Video-editing and 3D-rendering projects are more than twice as fast with AI acceleration, all while consuming less power for longer battery life. With full access to the latest AI-accelerated technologies, this hardware can easily handle the latest creation software and games without breaking a sweat.

ROG Nebula Displays and Zephyrus G16 bring G-SYNC to OLED laptops  

G-SYNC has finally arrived in OLED laptop displays; ROG worked closely with Samsung and NVIDIA to make this possible. The Zephyrus G16 is not only the first 16” ROG laptop to sport an OLED panel, but also among the first to enjoy the benefits of Variable Refresh Rate on a laptop OLED display. The Zephyrus G16 displays features a 2.5K resolution and 240Hz refresh rate display, offering an incredible mix of visual fidelity and image quality in fast-paced games.

As part of ROG Nebula Display standard, this OLED panel has everything gamers need. The display features an aspect ratio of 16:10, VESA DisplayHDR True Black 500, and a stunning 1,000,000:1 contrast ratio. With the true inky blacks of an OLED pixel, HDR content and games can truly shine. The displays also boast 100% coverage of the DCI-P3 color space and a Delta E accuracy of less than 1, making these gaming panels equally capable as the primary screen for content creators who demand color accuracy in their work. For gamers, the incredibly fast 0.2ms gray-to-gray response time virtually eliminates ghosting and provides the cleanest image possible with every refresh of the screen.

Hyper-efficient ROG Intelligent Cooling 

Ultra-slim and powerful laptops demand incredibly efficient cooling solutions to run at their full performance, so the Zephyrus G16 has been equipped with the latest improvements in ROG Intelligent Cooling to maintain their edge. High performance liquid metal thermal compound on the CPU and the introduction of 2nd Generation Arc Flow Fans get heat moving efficiently out of the chassis. Tri-fan technology, a system that uses a third auxiliary fan to help move airflow over surface-mounted components on the motherboard and assist with drawing heat from the GPU, pulls further heat out of the machine. Zephyrus G16 models equipped with an NVIDIA GeForce RTX 4080 Laptop GPU or the NVIDIA GeForce RTX 4090 Laptop GPU are instead fitted with a custom vapor chamber using dual fans to accommodate their flagship hardware.

Availability & Pricing 

The Zephyrus G16 starts at $1999.99 and is now available for purchase at Best Buy and ASUS Store, please refer to the where to buy links below. Contact your local ASUS representative for further information.

Specifications

GU605MI-G16.U94070 
Processor Intel Core Ultra 9 processor 185H

(14 Cores, supporting Intel AI Accelerator NPU)

Graphics NVIDIA GeForce RTX 4070 Laptop GPU

Max TGP 105W (with Dynamic Boost)

Operating System Windows 11 Home
Color Eclipse Gray
Display 16″ ROG Nebula Display OLED 2.5K (2560 × 1600), 240Hz / 0.2ms, 100% DCI-P3, with G-SYNC

VESA DisplayHDR True Black 500

Pantone Validation, Delta E < 1i

Dolby Vision

Memory 16GB LPDDR5X-7467 MHz (onboard memory)
Storage 1TB PCIe 4.0 NVMe M.2 SSD
Keyboard 1-Zone RGB
Audio Stereo speakers

Smart Amplifier

Dolby Atmos

Hi-Res Audio

Two-Way AI Noise Cancelation

WiFi / Bluetooth WiFi 6E (802.11ax)

Bluetooth v5.3

I/O Ports 1 x Thunderbolt 4
1 x USB 3.2 Gen 2 Type-C (supports DisplayPort / Power Delivery)
2 x USB 3.2 Gen 2 Type-A
1 x HDMI 2.1
1 x SD Card Reader (UHS-II)
1 x Audio jack
Battery 90Wh
Dimensions 13.94″ x 9.69″ x 0.59″ ~ 0.65″
 Weight 4.08lbs
Where to Buy Link

 

GU605MZ-G16.U94080 
Processor Intel Core Ultra 9 processor 185H

(14 Cores, supporting Intel AI Accelerator NPU)

Graphics NVIDIA GeForce RTX 4080 Laptop GPU

Max TGP 115W (with Dynamic Boost)

Operating System Windows 11 Home
Color Eclipse Gray
Display 16″ ROG Nebula Display OLED 2.5K (2560 × 1600), 240Hz / 0.2ms, 100% DCI-P3, with G-SYNC

VESA DisplayHDR True Black 500

Pantone Validation, Delta E < 1ii

Dolby Vision

Memory 32GB LPDDR5X-7467 MHz (onboard memory)
Storage 1TB PCIe 4.0 NVMe M.2 SSD
Keyboard 1-Zone RGB
Audio Stereo speakers

Smart Amplifier

Dolby Atmos

Hi-Res Audio

Two-Way AI Noise Cancelation

WiFi / Bluetooth WiFi 6E (802.11ax)

Bluetooth v5.3

I/O Ports 1 x Thunderbolt 4
1 x USB 3.2 Gen 2 Type-C (supports DisplayPort / Power Delivery)
2 x USB 3.2 Gen 2 Type-A
1 x HDMI 2.1
1 x SD Card Reader (UHS-II)
1 x Audio jack
Battery 90Wh
Dimensions 13.94″ x 9.69″ x 0.59″ ~ 0.69″
 Weight 4.30lbs
Where to Buy Link

 

GU605MY-G16.U94090 
Processor Intel Core Ultra 9 processor 185H

(14 Cores, supporting Intel AI Accelerator NPU)

Graphics NVIDIA GeForce RTX 4090 Laptop GPU

Max TGP 115W (with Dynamic Boost)

Operating System Windows 11 Home
Color Eclipse Gray
Display 16″ ROG Nebula Display OLED 2.5K (2560 × 1600), 240Hz / 0.2ms, 100% DCI-P3, with G-SYNC

VESA DisplayHDR True Black 500

Pantone Validation, Delta E < 1iii

Dolby Vision

Memory 32GB LPDDR5X-7467 MHz (onboard memory)
Storage 2TB PCIe 4.0 NVMe M.2 SSD
Keyboard 1-Zone RGB
Audio Stereo speakers

Smart Amplifier

Dolby Atmos

Hi-Res Audio

Two-Way AI Noise Cancelation

WiFi / Bluetooth WiFi 6E (802.11ax)

Bluetooth v5.3

I/O Ports 1 x Thunderbolt 4
1 x USB 3.2 Gen 2 Type-C (supports DisplayPort / Power Delivery)
2 x USB 3.2 Gen 2 Type-A
1 x HDMI 2.1
1 x SD Card Reader (UHS-II)
1 x Audio jack
Battery 90Wh
Dimensions 13.94″ x 9.69″ x 0.59″ ~ 0.69″
 Weight 4.30lbs
Where to Buy Link

 

GU605MZ-XS96 
Processor Intel Core Ultra 9 processor 185H

(14 Cores, supporting Intel AI Accelerator NPU)

Graphics NVIDIA GeForce RTX 4080 Laptop GPU

Max TGP 115W (with Dynamic Boost)

Operating System Windows 11 Pro
Color Platinum White
Display 16″ ROG Nebula Display OLED 2.5K (2560 × 1600), 240Hz / 0.2ms, 100% DCI-P3, with G-SYNC

VESA DisplayHDR True Black 500

Pantone Validation, Delta E < 1iv

Dolby Vision

Memory 32GB LPDDR5X-7467 MHz (onboard memory)
Storage 1TB PCIe 4.0 NVMe M.2 SSD
Keyboard 1-Zone RGB
Audio Stereo speakers

Smart Amplifier

Dolby Atmos

Hi-Res Audio

Two-Way AI Noise Cancelation

WiFi / Bluetooth WiFi 6E (802.11ax)

Bluetooth v5.3

I/O Ports 1 x Thunderbolt 4
1 x USB 3.2 Gen 2 Type-C (supports DisplayPort / Power Delivery)
2 x USB 3.2 Gen 2 Type-A
1 x HDMI 2.1
1 x SD Card Reader (UHS-II)
1 x Audio jack
Battery 90Wh
Dimensions 13.94″ x 9.69″ x 0.59″ ~ 0.69″
 Weight 4.30lbs
Where to Buy Link

 

GU605MY-XS96 
Processor Intel Core Ultra 9 processor 185H

(14 Cores, supporting Intel AI Accelerator NPU)

Graphics NVIDIA GeForce RTX 4090 Laptop GPU

Max TGP 115 W (with Dynamic Boost)

Operating System Windows 11 Pro
Color Platinum White
Display 16″ ROG Nebula Display OLED 2.5K (2560 × 1600), 240Hz / 0.2ms, 100% DCI-P3, with G-SYNC

VESA DisplayHDR True Black 500

Pantone Validation, Delta E < 1v

Dolby Vision

Memory 32GB LPDDR5X-7467 MHz (onboard memory)
Storage 1TB PCIe 4.0 NVMe M.2 SSD
Keyboard 1-Zone RGB
Audio Stereo speakers

Smart Amplifier

Dolby Atmos

Hi-Res Audio

Two-Way AI Noise Cancelation

WiFi / Bluetooth WiFi 6E (802.11ax)

Bluetooth v5.3

I/O Ports 1 x Thunderbolt 4
1 x USB 3.2 Gen 2 Type-C (supports DisplayPort / Power Delivery)
2 x USB 3.2 Gen 2 Type-A
1 x HDMI 2.1
1 x SD Card Reader (UHS-II)
1 x Audio jack
Battery 90Wh
Dimensions 13.94″ x 9.69″ x 0.59″ ~ 0.69″
 Weight 4.30lbs
Where to Buy Link

About ROG 

Republic of Gamers (ROG) is an ASUS sub-brand dedicated to creating the world’s best gaming hardware and software. Formed in 2006, ROG offers a complete line of innovative products known for performance and quality, including motherboards, graphics cards, laptops, desktops, monitors, audio equipment, routers and peripherals. ROG participates in and sponsors major international gaming events. ROG gear has been used to set hundreds of overclocking records and it continues to be the preferred choice of gamers and enthusiasts around the world.

For more information, visit https://rog.asus.com/.

Emerson Announces PACSystems IPC 2010 Compact Industrial PC

Emerson announced the new PACSystems IPC 2010 Compact Industrial PC (IPC), a rugged industrial computer designed to handle a wide range of machine and discrete part manufacturing automation applications. The new solution is designed to serve manufacturing sites and OEM machine builders who need a ruggedized, compact, durable IPC to cost-effectively support their Industrial Internet of Things (IIoT) and other digital transformation initiatives.

The IPC 2010 addresses this by pre-loading the PACEdge industrial edge platform and elements of Movicon.NExT SCADA software, helping users run applications quickly using browser-based configuration. Provisions are included for keeping the software platform current and passively maintained, minimizing user effort, while maximizing reliability.

Running an industrial version of Linux, and including serial and Ethernet connectivity, the IPC 2010 can be used as a communications gateway in a variety of topologies, and simultaneously or separately as an edge computing device. Users can implement the IPC 2010 as a flexible protocol converter—and for many other computing functions—in many IIoT, edge, OT/IT convergence, HMI visualization, SCADA connectivity, and digital transformation roles.

Both the hardware and software are designed to be adaptable, universal, and scalable, providing a standardized and unified user experience that is easy-to-use, powerful, and supported by Emerson’s lifecycle services. The compact form factor IPC 2010 features the widest operating temperature range of any passively cooled IPC, with a low power consumption of just four watts, and tough packaging so it can be installed virtually anywhere.

The IPC 2010 offers an advantageous price/performance ratio, with no ongoing annual licensing costs, or charges for general and cybersecurity updates. Additional features, such as Movicon Connext or WebHMI, can be activated or added at any time.

“Many customers undergoing a digital transformation want to start small and earn trust as they seek out value from edge-enabled applications,” said William Paczkowski, product manager for the IPC 2010 for Emerson’s discrete automation business. “The IPC 2010 is specifically designed as a pre-packaged and economical solution so they can get running quickly and cost effectively.”

Emerson is already building the IPC 2010 into a range of larger offerings for leak detection, compressed air monitoring, batching systems, cloud enablement services, and other packaged solutions. This flexible industrial technology will enable customers of all types to benefit from their advanced capabilities.

For more information, please go to https://www.emerson.com/en-us/catalog/emerson-ipc-2010.

About Emerson

Emerson, headquartered in St. Louis, Missouri (USA), is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. Our Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy and operating costs. Our Commercial and Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure.

For more information, visit Emerson.com.