Carmen brings ten years experience of customer services and support in the engineering industry to her new role, including working for an Alphacam distributor. She has also worked for a CAD company supporting and training customers throughout Europe.
Based at the Reading office, she will assist Alphacam users at a time when the software’s direct customer base and reseller network are both growing.
Alphacam support and services manager Marie Cassidy says: “Carmen’s extensive experience both in customer service and support in general, and her knowledge of Alphacam in particular…along with a Masters Degree in Industry Engineering…means she’ll hit the ground running when it comes to giving technical advice to customers.”
About Vero Software
Headquartered in England, Vero Software designs, develops, and supplies CAD/CAM/CAE software radically enhancing the efficiency of design and manufacturing processes, providing its customers with exceptional value through high productivity gains and significantly reducing time to market. The company’s world-renowned brands include Alphacam, Cabinet Vision, Edgecam, Machining STRATEGIST, PEPS, Radan, SMIRT, SURFCAM, WorkNC and VISI, along with the production control MRP system Javelin. Despite the diversity of application, these solutions have one thing in common: they all address the rising challenges of achieving manufacturing efficiencies and bring huge value to the operations in which they are deployed.
Vero has direct offices in the UK, Germany, Italy, France, Japan, USA, Brazil, Netherlands, China, South Korea, Spain and India supplying products to more than 45 countries through its wholly owned subsidiaries and reseller network.
Vero is part of Hexagon, a leading global provider of information technologies that drive productivity and quality across geospatial and industrial enterprise applications. Hexagon’s solutions integrate sensors, software, domain knowledge and customer workflows into intelligent information ecosystems that deliver actionable information. They are used in a broad range of vital industries.
Hexagon has approximately 18,000 employees in 50 countries and net sales of approximately 3.1bn EUR. Learn more at hexagon.com.