NORTH HUNTINGDON, PA, May 20, 2019 – The ExOne company, a global provider of 3D printing machines and 3D printed and other products, materials and services to industrial customers, announced that it has elected Charles Grace to the newly created position of chief customer officer. Mr. Grace joined the company yesterday.
John F. Hartner, ExOne’s chief executive officer, stated, “We are excited to welcome Charlie to the ExOne executive leadership team. He brings extensive experience in developing and executing go-to-market initiatives in 3D and 2D printing industries. Our first and third strategic pillars focus on customers and applications as well as recurring revenue, to drive growth in new markets and expand margins. In this newly created leadership role, Charlie will have extensive customer interaction as we continue to advance our machine adoption, expand binder jetting applications and improve our recurring revenue base in alignment with our strategy.”
Mr. Grace has more than 25 years of experience working with customers to transform analog processes into robust digital solutions within the graphic communications and additive manufacturing markets. He joined ExOne from Xerox Corp., where he was senior vice president-US Production Business. In that role, he was responsible for the sales strategy, execution and customer engagement of Xerox’s US production systems portfolio. From 2015 to 2017, Mr. Grace was chief revenue officer for 3D Systems Corp., a global provider of 3D printers, print materials, on-demand manufacturing services and digital design tools. Prior to that, he served in a variety of leadership positions over a 16-year tenure with Electronics for Imaging, Inc., including vice president, Americas from 2007 to 2015. Mr. Grace earned an M.B.A. in Finance from the Gabelli School of Business at Fordham University.
ExOne is a global provider of 3D printing machines and 3D printed and other products, materials and services to industrial customers. ExOne’s business primarily consists of manufacturing and selling 3D printing machines and printing products to specification for its customers using its installed base of 3D printing machines. ExOne’s machines serve direct and indirect applications. Direct printing produces a component; indirect printing makes a tool to produce a component. ExOne offers pre-production collaboration and print products for customers through its network of ExOne Adoption Centers (“EACs”). ExOne also supplies the associated materials, including consumables and replacement parts, and other services, including training and technical support that is necessary for purchasers of its 3D printing machines to print products. The company believes that its ability to print in a variety of industrial materials, as well as its industry-leading volumetric output (as measured by build box size and printing speed), uniquely position ExOne to serve the needs of industrial customers.