Sinfonia Technology Selects PTC Windchill for PLM

BOSTON, MA, June 19, 2018 – PTC announced from the sold-out LiveWorx 18 digital transformation conference that Sinfonia Technology Co., Ltd., has selected the PTC Windchill product lifecycle management (PLM) solution to improve operational efficiency, time-to-market, quality, and team collaboration at its Clean Transport Equipment Factory at its Toyohashi facility.

Established in 1917, Sinfonia is a major industrial equipment manufacturer that focuses on semiconductors, aerospace, automobiles, and medical devices. The Clean Transport Equipment Factory that will implement Windchill manufactures load parts, or in-process transport equipment, used in semiconductor manufacturing equipment, equipment front-end modules (EFEM) and vacuum platform. It is the world’s top load parts producer delivering load parts to major equipment manufacturers worldwide.

As demand for semiconductor devices increases worldwide, Sinfonia’s implementation of Windchill will enable the company to streamline the design of standard products that account for 90 percent of its sales, quickly develop new products, and accelerate bill of materials (BOM) transformation between engineering and manufacturing.

“Enabling digital transformation for the Japanese market – in particular, the high-tech industry – has been a major focus for PTC. We’re excited to be working with Sinfonia as they continue their transformation journey,” said Kevin Wrenn, divisional general manager, PLM Segment, PTC. “The switch that Sinfonia made from Aras to Windchill reflects a trend that we have been noticing: companies are increasingly favoring scalable, out-of-the-box solutions versus the tool-kit approaches that our competitors offer.”

Finding the Right Solution

Historically, Sinfonia created manual BOMs in its design support and drawing release processes. These processes were time-consuming due to manual entries. They were also error-prone, as the BOMs, 2D drawings, and 3D models were not linked, causing updates to be overlooked and leading to a significant amount of time searching for information in the change management systems. Also, the data was not centrally managed, and the ways in which teams worked and shared information was inefficient, inhibiting workload balancing and flexible resource assignments.

To solve these issues and to efficiently manage its EBOM and MBOM process flow, Sinfonia invested in Aras Innovator as its PLM solution and SAP for ERP. However, Aras was unable to support requirements from Sinfonia’s Clean Transport Equipment group and required extensive customization, preventing Sinfonia from going live as scheduled. The Sinfonia team began looking for a replacement solution that would enable them to transform their processes and implement an easy-to use system for their design engineers. The team at the Clean Transport Equipment plant decided to switch the PLM system to Windchill as they were confident it would enable design engineers to easily access the functionality and product data they need.

“The semi-conductor industry is entering what is called a ‘supercycle’ that the industry has never experienced before,” said Atsushi Hanaki, officer, Clean Transport Equipment Works, Electrical Products & Systems Division, Sinfonia Technology. “We need to perform engineering work to enhance existing high-demand products, as well as drive new development projects in parallel. Our organization was also expected by the company to improve profitability so that we can reach our mid-range business goals. While we expected that implementing a new system in a rapidly growing business environment would create a significant initial workload at Design Engineering and Production Engineering, we believed we had to do this as one of the actions we planned to reach our goals and decided to implement Windchill. After seeing a demo of Windchill, our Engineering team said, ‘We definitely want it.’ Their eager reaction made our decision to choose Windchill easy.”

Sinfonia has already completed the first phase of its rollout of Windchill and will soon expand its use of the products to include other modules, as well as connect Windchill to SAP. Its future roadmap for digital transformation includes improving field service operations with smart, connected products and services, as well as augmented reality.

About Sinfonia Technology

Since its establishment in 1917, Sinfonia has been sending innovative technologies and products to society for 100 years “electromagnetic force application”. These “Motion & Energy Control” technologies are now contributing to the creation of a prosperous, comfortable, and safe society, and we are focusing on expanding business in the fields of semiconductors, aerospace, automobiles, and medical growth, which permeate all industries, infrastructure and people’s lives.

Please visit for more details.

About PTC 

PTC helps companies around the world reinvent the way they design, manufacture, operate, and service products in and for a smart, connected world. In 1986 we revolutionized digital 3D design, and in 1998 were first to market with Internet-based product lifecycle management. Today, our leading industrial innovation platform and field-proven solutions enable you to unlock value at the convergence of the physical and digital worlds. With PTC, manufacturers and an ecosystem of partners and developers can capitalize on the promise of the Internet of Things and augmented reality technology today and drive the future of innovation.

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