TenLinks, Inc. 
Email List Terms and Conditions

The following conditions apply to all Email List Users of any TenLinks' properties:

1) All transmissions will be processed through TenLinks, Inc.

2) A TenLinks footer in the email message to allow "opt-outs" or "unsubscribes" from the list is required.

3) Text and or graphics (HTML mailing) must be provided 5-7 business days prior to email execution. For graphics, please send .gif or jpeg files, no flash.

4) The email message can be text or HTML.

• Text messages may not contain artwork, graphics, or attachments and may not exceed 300 words, the subject line may not exceed 35 characters.

• HTML dispatches require an additional 24 hours for processing beyond the standard turnaround.

5) The source of the List cannot be identified in the URL.

6) Once approval of the message has been given, email transmission will be scheduled. Up to 10% of outgoing email typically "bounces" back and these are re-sent at no extra transmission charge.

7) 3 text changes allowed at no charge during copy testing.

8) Rush fee of $300 for emails that are requested by email List User and agreed upon by TenLinks to transmit in less than 24 hours.

9) TenLinks, Inc. reserves the right to require prepayment of any order.

10) Cancellation of an order that has Email List User final approval for counts and message less than 24 hours before a transmission date will have a cancellation fee of 50% of the total amount of the purchase order.

11) Terms and Conditions are subject to change by TenLinks without notice.

****MUST be signed and on file prior to any email execution.****