CLARK, NJ, Mar 20, 2017 – DesignPoint, experts in 3D software and 3D printers for engineering and manufacturing companies in the Northeast and Mid-Atlantic states, received the coveted SOLIDWORKS #1 in Customer Satisfaction Award. The award is presented to the Dassault Systèmes SOLIDWORKS reseller with the highest customer satisfaction score in all of North America. The score is determined by a survey sent to all SOLIDWORKS customers asking for candid feedback regarding their reseller. DesignPoint was pleased to accept this prestigious award at the annual, worldwide gathering of SOLIDWORKS users, SOLIDWORKS World 2017 event held February 5-8 in Los Angeles.
“More is possible is not just our tagline, it is the way we run our business – this attitude inspires both our customers and the DesignPoint team members to think beyond the obvious and explore alternatives to reach the best solutions,” said John Cioffi, CEO of DesignPoint. “We are fanatical about delivering superior customer service and serving as a trusted partner to our customers. This award reflects our company’s passion and our Application Engineering team, through daily engagement with our customers, is the driving force.”
Application engineering manager, Roy Mutalik, explains the focus on customer service comes from the top down. “John and Fran, our founders, give me the flexibility to build a strong team that is focused on facilitating our customers’ success. We developed a comprehensive set of measures that ensures we are meeting and exceeding our customer’s expectations.” Mutalik concluded, “Receiving this award for North America is a tremendous honor. I want to acknowledge my team and the entire DesignPoint family for a job well done.”
DesignPoint’s customers are unwavering in their support of the company. Below is a snapshot of customer comments.
“The team at DesignPoint is dedicated to making sure Garvey Corp. is getting the most out of its investment in SOLIDWORKS. We have worked together to create a long-term plan that includes software, analysis, consulting and training. Our partnership with DesignPoint is a key element in helping us keep up with demand and build a solid foundation for continued growth.” said Thomas G. Garvey, Garvey Corp.
“The DesignPoint Team is my #1 dial for all of my engineering and 3D printing needs!” said Dr. Drury, owner at Clinical Kinetics.
“We are a new DesignPoint and SOLIDWORKS customer. We were using Autodesk’s Inventor and PTC’s Creo, but we decided to explore consolidation onto a single platform. It turns out SOLIDWORKS is much more than a CAD system. It has an accurate costing module that revolutionizes our bidding process. Moreover, DesignPoint is more than just a reseller to us; their expertise has helped to make our transition to SOLIDWORKS seamless.” told Andy Mulkerin – APX York Sheet Metal / APX Enclosures / APX Industrial Coatings.
DesignPoint is passionate about building solutions that help product design, engineering and manufacturing companies maximize their potential. “We believe in developing trusted partnerships with our customers by helping them achieve game-changing results. Our mission is to support our customers’ journey as they strive for more. With DesignPoint, More Is Possible.”
We offer SOLIDWORKS 3D design products, 3D Systems and MarkForged 3D printers, support, design & consulting services, and training needed to streamline product development.
DesignPoint offices are located in Lancaster, PA, Philadelphia, PA, and Clark, NJ. For more information, please visit www.design-point.com.