PITTSBURGH, PA, May 14, 2015 – ANSYS, the global leader in engineering simulation solutions, has been awarded a 2015 Confirmit ACE (Achievement in Customer Excellence) Award. The accolade demonstrates ANSYS’ long-term commitment to customer satisfaction.
The Confirmit ACE Awards program celebrates outstanding achievement in Voice of the Customer and Customer Experience. Receiving a Confirmit ACE Award is a distinct honor that demonstrates the recipient’s rigorous application of customer experience processes, and its outstanding performance as measured by those processes. An elite group of Confirmit clients qualified for an ACE Award.
ANSYS earned the Confirmit ACE Award based on its superior customer service and support.
“For 45 years, ANSYS has put its customers first and it shows with our customer satisfaction rates being among the highest in the software industry,” said Jim Cashman, ANSYS president and CEO. “Receiving a Confirmit ACE Award showcases our commitment to delivering the best customer experience possible – and in helping them to create amazing products by using our solutions. This award demonstrates that we continually strive for excellence through personalized customer care, communication and performance.”
“ANSYS has proven to be a true leader in customer excellence. Its comprehensive program ensures that the Voice of the Customer is not just part of the business process, but built into the fabric of the company to improve business results and drive change,” said Henning Hansen, president and CEO of Confirmit. “We are proud that ANSYS works with Confirmit for its customer experience initiatives.”
About the Confirmit ACE Awards
The ACE (Achievement in Customer Excellence) Awards program was established in 2005 to recognize outstanding achievement in customer experience. Receiving a Confirmit ACE Award is a distinct honor that demonstrates both rigorous application of customer feedback processes and outstanding performance as measured by those processes. All Confirmit customers are eligible for Confirmit ACE Awards for their company, business units, or segments of a business. To be eligible for a 2015 Confirmit ACE Award, your organization must have conducted one or more customer satisfaction surveys between January 1 and December 31, 2014.
Confirmit is the world’s leading SaaS vendor for multichannel Voice of the Customer, Employee Feedback, and Market Research solutions. The company has offices in Oslo (headquarters), Chengdu, Cologne, Grimstad, London, Moscow, New York, San Francisco, Vancouver, and Yaroslavl. Confirmit’s software is also distributed through partner resellers in Madrid, Milan, Salvador, Sydney, and Tokyo.
Confirmit powers Global 5000 companies and Market Research agencies worldwide with a wide range of software products for feedback / data collection, panel management, data processing, analysis, and reporting. Customers include Aurora, British Airways, Cross-Tab, Dow Chemical, GfK, GlaxoSmithKline, GMO Research, JTN Research, Keep Factor, Morehead Associates, Nielsen, Research Now, Swisscom, and The Wellcome Trust. Visit www.confirmit.com for more information.
About ANSYS, Inc.
ANSYS brings clarity and insight to customers’ most complex design challenges through fast, accurate and reliable engineering simulation. Their technology enables organizations – no matter their industry – to predict with confidence that their products will thrive in the real world. Customers trust our software to help ensure product integrity and drive business success through innovation. Founded in 1970, ANSYS employs over 2750 professionals, many of them experts in engineering fields such as finite element analysis, computational fluid dynamics, electronics and electromagnetics, embedded software, system simulation and design optimization. Headquartered south of Pittsburgh, USA, ANSYS has more than 75 strategic sales locations throughout the world with a network of channel partners in 40+ countries. Visit www.ansys.com for more information.