Mechdyne Opens Global Technical Services Division
 MARSHALLTOWN,
IA, Mar 31, 2009 - Mechdyne Corporation today introduced its Global
Technical Services Division, a business unit built on the foundation of the
Mechdyne customer service group that now offers global maintenance contract
and repair services for advanced visualization systems based on projection
technologies from any manufacturer. For companies with globally dispersed
visualization and collaboration systems, Mechdyne can provide a single point
of contact for all countries. Visualization system managers who are not
satisfied with service from their existing provider, or who have systems
sourced from multiple vendors, can consolidate all service contracts with a
single provider of consistent and professional care.
Exceptional technical support is recognized as one of Mechdyne’s strengths,
earning the company high ratings in customer satisfaction surveys, and the new
Division offers the same levels of support to any organization operating
visualization/collaboration centers. Operating from locations in North America,
Europe and Asia-Pacific, Mechdyne service professionals support all high
resolution 2D and 3D stereoscopic system configurations, ranging from single to
multi-projector and multi-screen environments and associated image generators
and peripheral equipment.
Mechdyne is uniquely qualified to provide technical services, based on its
world-leading list of installations and experience with technology from all
manufacturers of high-lumen projection systems, including Christie, Barco,
Digital Projection, Hitachi, Sony and others. The company’s technicians have
experience with and are regularly trained to maintain, test and/or repair all
visualization components, including display technology, graphics computer
clusters, networked systems and peripherals. The company currently delivers
services to a range of clients, including leading oil and gas exploration and
production firms, government and military sites, defense industry suppliers, and
universities and research centers.
“We are winning service contracts based on the ability to provide true global
coverage with local response times,” said Matthew McKaig, Global Technical
Services Manager. “Regardless of where a system is in place or whether the
client has a single installation or multi-site networked visualization centers,
Mechdyne can deploy service professionals with technology expertise and
practical, hands-on experience.”
Mechdyne offers both standard service plans and custom contracts to
accommodate specific requirements. Preventive maintenance, system tuning,
training for client operating and support staff are offered, and Mechdyne’s RITA
(Real-time Information Ticket Access) database for status information on all
visualization systems is included in the technical support contract.
About Mechdyne Corporation
Mechdyne Corporation is the world’s largest company dedicated to consulting
and development of turnkey advanced AV, immersive 3D, networked and
collaborative visualization solutions. Winner of a 2008 AV Award from ArchiTech
Magazine and Infocomm, the company addresses complex projects where in-depth
understanding of user requirements leads to the development of products and
customized solutions involving elements of display, graphics computing, software
and professional services. Headquartered in Marshalltown, Iowa, Mechdyne’s
customers include leading government laboratories, military research programs,
energy companies and a variety of ‘edutainment,’ manufacturing, and other users
of visualization technology.
For more information, visit
www.mechdyne.com.
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See Also
Mechdyne website
Virtual
Reality Display Systems - list of products and companies by
TenLinks.com
Additional News
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Apr 28 - Mechdyne, Scalable Graphics Partner for Sales, Integration
Mar 31 - Mechdyne Opens Global Technical Services Division
Mar 12 - Mechdyne Passes 100 Milestone for Sony SXRD 8MP Projectors
Feb 27 - Mechdyne to Upgrade CAVE Immersive Visualization at NIOSH
Sep 23 - UK's BP Selects Mechdyne to Support HIVE
Source: Material used in press releases is often supplied by external
sources and used as is.
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