Autodesk Adopts 'Flexible Software Delivery' for AutoCAD
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RAFAEL, CA, Aug 20, 2008 - Autodesk, Inc. (Nasdaq: ADSK), a leader in design
innovation software and technologies, is adopting a new Flexible Software
Delivery model for AutoCAD software, the world's leading customizable and
extensible 2D and 3D computer-aided design (CAD) application. Autodesk is
the first company in the CAD industry to introduce this new software
development and delivery model, which is designed to increase customer
satisfaction and subscription value by providing AutoCAD customers with
earlier access to new features, delivered on demand, and provide them with
the flexibility to choose which features to install and use.
"Many leading software companies, including Microsoft, Symantec and
Intuit, have adopted this new model of software delivery to help their
customers maximize their technology investments. We are excited to introduce
this innovative approach to AutoCAD," said Guri Stark, vice president,
AutoCAD and Platform Products. "Customers on subscription will have earlier
access to advanced features and no longer need to worry about upgrades --
they can just plug in the new feature packs they want and bypass those they
may not need. We're also automating the delivery of product updates and
hotfixes to all users of AutoCAD, ensuring all our customers now have access
to the latest technologies as quickly as possible."
The new Flexible Software Delivery model for AutoCAD consists of two
primary components:
- Subscription Bonus Packs and
- Product Updates
Subscription Bonus Packs
Subscription Bonus Packs containing new software features are now
available to AutoCAD subscription customers through the Autodesk
Subscription Center. Subscription customers account for about 75 percent of
licensed AutoCAD users. Subscription Bonus Packs will be released regularly
and customers will be able to pick and choose which bonus packs to install,
providing them greater flexibility in how they deploy their software.
AutoCAD customers not on Autodesk Subscription may have access to features
from the Subscription Bonus Packs in future product releases. The first
AutoCAD 2009 Subscription Bonus Pack, now available for download, provides
many useful features that were requested by members of the AUGI (Autodesk
User Group International) community.
"Having the option to improve and extend the capabilities of AutoCAD with
the use of the Subscription Bonus Pack between full product releases is
valuable to our company and is accelerating our ROI," said Keith Rice, CAD
Administrator, Pennoni Associates Inc.
Automatic Product Updates
Relying on critical data from the AutoCAD Customer Involvement Program
(CIP) and Customer Error Reporting (CER) utility, Product Updates are now
automatically delivered to all licensed AutoCAD customers, providing faster
and more regular access to patches and fixes. AutoCAD CIP and CER
information also provides the development team with near real-time
information on product usage, guiding them on key focus areas within the
application. The CER system also provides customers with immediate solutions
to product failures by automatically sending users emails after a product
crash. To date, about 200,000 solutions have been delivered to users,
helping to reduce the impact to customer productivity.
With over 25 years of continuous development, AutoCAD has been the
industry-leading software for designing and drafting. AutoCAD 2009, released
earlier this year, boosts efficiency with customizable, extensible features
and enhancements that improve drafting productivity by decreasing the number
of steps needed to run a command.
About Autodesk
Autodesk, Inc., is the world leader in 2D and 3D design software for the
manufacturing, building and construction, and media and entertainment
markets. Since its introduction of AutoCAD software in 1982, Autodesk has
developed the broadest portfolio of state-of-the-art digital prototyping
solutions to help customers experience their ideas before they are real.
Fortune 1000 companies rely on Autodesk for the tools to visualize, simulate
and analyze real-world performance early in the design process to save time
and money, enhance quality and foster innovation.
For more information, visit
http://www.autodesk.com.
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